If you are having difficulty viewing the site, specifically on secure pages like forms, you may need to upgrade your web browser.
In June of 2016, a security protocol called TLS (Transport Layer Security) was upgraded to a newer version. This was done for two reasons:
- At BWMC, the security of your personal data is very important to us, so we upgraded the way we transfer your data to provide an increased level of security.
- The PCI Security Standards Council, a worldwide organization dedicated to maintaining internet security standards, essentially issued a mandate to all organizations that gather certain levels of personal information or credit card payments stating the TLS must be upgraded to certain level. This applies to all sites worldwide, not just www.mybwmc.org.
What can I do?
The new security protocol does not work well with older versions of browsers. If you are having difficulty accessing certain forms on the site, you are likely using one of the browsers that are not compatible. We recommend you follow one of the links below and use a newer browser version. An upgrade won't cost you anything (besides a few minutes of your time for the update to take place) and a newer browser will provide you a more enjoyable web browsing experience, allowing you to access these and similar pages on our site and others across the World Wide Web.
What can I do?
- Google Chrome 29 and earlier. Download and install/upgrade to the latest version of Chrome (51.0 as of June 2016) here: https://www.google.com/chrome/browser/desktop/
- Mozilla FireFox 23 and earlier*. Download and install/upgrade to the latest version of FireFox (47.0.1 as of June 2016) here: https://www.mozilla.org/en-US/firefox/new/
*TLS 1.2 in FireFox versions 24-26 is available, but disabled by default.
- Safari 6 and earlier. Download and install/upgrade to the latest version of Safari (9.1.1 as of June 2016) here:https://support.apple.com/en-us/HT204416
- Internet Explorer 7 and earlier*. Download and install/upgrade to the latest version of Internet Explorer (IE 11 & Microsoft Edge as of June 2016) here:https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
*TLS 1.2 in Internet Explorer versions 8 - 10 is available, but disabled by default. To enable follow these steps:
- On the Internet Explorer main menu, select Tools > Internet Options.
- In the Internet Options box, select the Advanced tab.
- In the Security category, uncheck Use SSL 3.0 and check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
- Click OK
- Exit and restart Internet Explorer.
*Note: it is important to check consecutive versions. Not selecting consecutive versions (for example, checking TLS 1.0 and 1.2, but not checking 1.1) could result in connection errors.
For more information on the TLS updates you can visit the following links.TLS - The basics.
PCI Security Standards Council
TLS 1.2 Web Browser compatibility
If you have other questions, or need further assistance, please contact us at 410-787-4367.